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IF
YOU PREFER TO SHOP ON-LINE, THEN WELCOME
The
CraftWeb Guarantee
For orders directly from the CraftWeb, by phone, mail or on the website,
If you are not entirely satisfied with your purchase
and return it within 14 days of receipt and in a resale-able condition, it
will be replaced or payment refunded in full.
All complaints will be dealt with quickly and fairly. CraftWeb orders
will be dispatched within 5 working days, where the goods are in
stock. If the goods are not available within the 5 days, you will
be advised immediately by mail or email, when you can expect
delivery. Orders may be cancelled at any time before dispatch. Cancellations
must be advised promptly by email or phone. If the order has
already been dispatched the goods may be returned, in a resale-able
condition to be credited (freight charges will not be credited). |