CraftCo is a family business, headed by Rex Warnaar and a team of staff who love Craft. So much so that a number of staff members have been with the company for over 20 years. When you ring you will usually talk to Deborah or Anne-Maree. Fulfilling orders, cutting fabric, making kitsets and printing papers is mostly done by the warehouse staff of Beryl, Carol and Geoff but everyone pitches in and helps out on all task. Madeleine has the job of preparing catalogues and kitsets packaging for printing as well as the scrapbook papers and graphing of the kitset designs.